DAKSHAARA — PRIVACY POLICY
Last Updated: 22 August 2026
Dakshaara (“Dakshaara”, “we”, “us”, or “our”) respects your privacy and is committed to protecting the personal information you provide when using our website,
dakshaara.com.
This Privacy Policy explains how we collect, use, store, disclose and protect your information when you visit our website, create an account, place an order, contact us, or otherwise interact with Dakshaara.
By using our website, you acknowledge that you have read and understood this Privacy Policy.
1. About Dakshaara
Brand Name: Dakshaara
Legal/Business Name: Dakshaara
Business Type: Proprietorship
GSTIN: 33CRPPG5410AA1ZC
Website: dakshaara.com
Email: contact@dakshaara.com
Phone/WhatsApp: +91 63609 06897
Business Address: Salem, Tamil Nadu
2. Information We Collect
Depending on how you interact with our website, we may collect the following information.
A. Personal Information
When you place an order or contact us, we may collect:
- Full name
- Email address
- Mobile/phone number
- Billing address
- Shipping/delivery address
- Order details
- Communication details
- Information you provide when contacting customer support
B. Payment Information
Payments may be processed through third-party payment providers such as Razorpay.
Dakshaara generally does not directly store complete card or banking credentials.
Payment information may be processed by the applicable payment gateway according to its own privacy policy and security practices.
C. Technical Information
When you visit our website, certain technical information may be automatically collected, including:
- IP address
- Browser type
- Device type
- Operating system
- Pages visited
- Approximate usage information
- Referring pages
- Website interaction information
This information may be used for website security, performance, analytics and improvement.
D. Cookies
Dakshaara may use cookies and similar technologies to:
- Keep the website functioning properly
- Remember certain preferences
- Understand website usage
- Improve website performance
- Support analytics and marketing activities where applicable
You may be able to manage cookies through your browser settings.
Disabling certain cookies may affect some website functionality.
3. How We Use Your Information
Dakshaara may use collected information to:
- Process and fulfil orders
- Deliver products
- Provide order updates and tracking information
- Process payments
- Respond to customer enquiries
- Provide customer support
- Process returns, replacements and refunds
- Prevent fraudulent or unauthorized transactions
- Maintain website security
- Improve our products, services and website
- Understand customer and website usage patterns
- Send service-related communications
- Send promotional communications where permitted and where you have provided the appropriate consent
- Meet applicable legal, tax, accounting and regulatory requirements
4. Order and Transaction Information
When you place an order, we use the information provided by you to process and fulfil the transaction.
This may include sharing necessary information with:
- Payment service providers
- Courier and logistics partners
- Technology/service providers
- Customer-support service providers
Only information reasonably necessary for the relevant purpose should be shared with such service providers.
5. Sharing of Information
Dakshaara does not sell your personal information as a commercial product.
We may share relevant information with third parties when necessary to operate our business, including:
Payment Providers
Payment information may be processed by third-party payment gateways such as Razorpay.
Delivery Partners
Your name, phone number and delivery address may be shared with courier/logistics providers so that your order can be delivered.
Technology and Service Providers
We may use third-party providers for website hosting, analytics, security, communication, email, customer support and other business functions.
Legal and Regulatory Requirements
We may disclose information where reasonably necessary to:
- Comply with applicable laws
- Respond to lawful requests
- Protect our legal rights
- Prevent fraud or misuse
- Protect the safety and security of our website, customers or business
6. Data Security
Dakshaara takes reasonable measures to protect personal information against unauthorized access, misuse, loss, alteration or disclosure.
However, no method of transmission or electronic storage can be guaranteed to be completely secure.
Customers should also take reasonable precautions to protect their account credentials and personal information.
7. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:
- Completing transactions
- Providing customer support
- Handling returns and refunds
- Maintaining business and accounting records
- Complying with applicable legal and regulatory requirements
- Resolving disputes
- Preventing fraud and misuse
When information is no longer reasonably required, it may be securely deleted, anonymized or otherwise handled in accordance with applicable requirements.
8. Your Information and Communications
When you place an order, we may contact you regarding:
- Order confirmation
- Payment status
- Shipping
- Delivery
- Returns
- Refunds
- Customer support
- Other transaction-related matters
These service communications may be necessary to fulfil your order.
Where promotional communications are sent, you may have the option to unsubscribe or opt out where applicable.
9. Third-Party Websites and Services
Our website may contain links to third-party websites, payment services, social-media platforms or other external services.
Dakshaara is not responsible for the privacy practices, security or content of third-party websites.
Customers should review the privacy policies of those third parties before providing personal information.
10. Children’s Privacy
Dakshaara’s website is intended for general consumers and is not specifically directed toward children.
We do not knowingly request or intentionally collect personal information from children where prohibited by applicable law.
If you believe that a child has provided personal information to us improperly, please contact us so that we can review the matter and take appropriate action.
11. International Customers
Dakshaara may provide products and services to customers outside India.
Where international orders are processed, personal information may be transferred or processed through service providers involved in payment processing, logistics, technology and website operations.
Such processing will be carried out in accordance with applicable legal requirements.
12. Your Privacy Choices
Depending on applicable law, you may have rights relating to your personal information, which may include requesting:
- Access to certain personal information
- Correction of inaccurate information
- Deletion of information where legally permitted
- Information regarding how your data is handled
- Withdrawal of consent where processing is based on consent
To make a privacy-related request, contact:
Email:
contact@dakshaara.com
Phone/WhatsApp: +91 63609 06897
We may need to verify your identity before processing certain requests.
13. Marketing Communications
Dakshaara may occasionally send promotional communications about products, offers, launches or other updates where permitted by applicable law and where appropriate consent has been obtained.
You may opt out of promotional communications by following the unsubscribe instructions provided in the communication or by contacting us.
Transactional and service-related communications may still be sent where necessary to fulfil an order or provide requested services.
14. Cookies and Analytics
Dakshaara may use analytics and similar technologies to understand how visitors interact with the website.
This information may help us:
- Improve website usability
- Understand traffic patterns
- Identify technical issues
- Improve product presentation
- Measure marketing performance
Specific third-party analytics services used by Dakshaara may change over time.
15. Changes to This Privacy Policy
Dakshaara may update this Privacy Policy from time to time to reflect changes in:
- Our business practices
- Website functionality
- Technology
- Legal or regulatory requirements
When changes are made, the updated policy will be published on this page with a revised Last Updated date.
16. Grievance Redressal
If you have a concern regarding the handling of your personal information or wish to raise a privacy-related complaint, you may contact our grievance contact.
Email:
contact@dakshaara.com
Phone/WhatsApp: +91 63609 06897
Address: Salem, Tamil Nadu
We will review and respond to complaints within the applicable period required under relevant law.
17. Contact Us
For questions, concerns or requests relating to this Privacy Policy, contact:
Dakshaara
Email:
contact@dakshaara.com
Phone/WhatsApp: +91 63609 06897
Website: dakshaara.com
Business Address: Salem, Tamil Nadu
Important:
This Privacy Policy should be read together with Dakshaara’s Terms & Conditions,
Return & Exchange Policy, Shipping Policy and Refund & Cancellation Policy.